CANVAS SIZE:

I only offer one canvas size - the 60cm square deep edged canvas - because this is my favourite size to work on. Any smaller and the detail can get lost, any larger and I have trouble fitting it in to my tiny studio! This size canvas costs £600 and I require full payment in advance.

PHOTOGRAPHS:

I work from your photos so I will need you to email some good quality photographs of your pet. They need to be clear and sharp and capture your pet’s personality - the best photos are those taken in strong sunlight as that helps to get a sparkle in their eye and to show all the colours in the fur.

DEADLINE:

I am happy to discuss a deadline with you or I can let you know when I can schedule your painting in to my diary. Each painting takes around one month to complete, although this may be longer depending on my workload.

TERMS & CONDITIONS:

CHANGES / CANCELLATIONS:
Any changes or cancellation to orders must be emailed to info@kirstinwood.co.uk within 48 hours of placing the initial order.

 

PAYMENT TERMS:
Payment must be made in full at least one month before work starts. This payment is non-refundable.

CHANGES:
I will send you photos of the painting in progress and you can give guidance and notes on minor changes. I also post progress shots online unless you request for me to keep the painting secret until you have received it.

 

DELIVERY OR COLLECTION:
Orders will be sent by Royal Mail or hand delivered within a 5 mile radius at a cost of £30. This will be added to your invoice unless we have made other arrangements. I can no longer allow for paintings to be collected from my home studio.

 

DAMAGES / DEFECTS:
Please inspect your order upon receipt.  If damage occurs during delivery please contact Kirstin Wood at info@kirstinwood.co.uk within 5 days of receipt of damaged or defective items. No returns are acceptable without my prior approval.

 

REFUNDS:
The painting is bespoke and therefore a non-refundable item.  Returns will only be considered if there is damage during transit.

 

COPYRIGHT
I, as the artist, retain copyright of the image for reproduction purposes.

| Merstham, England, United Kingdom | info@kirstinwood.co.uk