Information

Painting sizes:

Paintings are either on A4 or A3 cartridge paper, ready for you to frame; or square deep edged canvas. I use acrylic paint and finish with a coat of clear varnish.

Photographs:
I work from your photos; they need to be clear and sharp and capture your pet’s personality. The best photos are those taken in strong light as that helps to get a sparkle in their eye and show all the colours in the fur.

Deadline:
I am happy to discuss a deadline with you or I can let you know when I can schedule your painting in to my diary.

Terms & Conditions

Changes / cancellations:
Any changes or cancellation to orders must be emailed to kirstinpainter@aol.com ASAP.

Payment terms:
Payment is non-refundable and must be made in full before work starts.

Feedback:
I will send you photos of the painting in progress and you can give me feedback and notes on minor changes. I will post progress shots online unless you request me not to.

Delivery:
Orders will be sent by Parcelforce Express 48. Postage and packaging charges apply. I can hand deliver, for free, within a 5 mile radius of Merstham.

Damages / defects:
Please inspect your painting upon receipt and contact me at kirstinpainter@aol.com within 5 days if there is any damage.

Refunds:
The painting is bespoke and therefore a non-refundable item. Refunds will only be considered if there is damage during transit.

Copyright:
I, Kirstin Wood, as the artist, retain copyright of the image for reproduction purposes.